Scope and Consent
Uses and Retention
Disclosure of Information
Access and Review Options
California Privacy Rights
Notification Regarding Updates
By using the Site, you expressly consent to our collection, use, disclosure, and retention of your personal information and other information as described in this Privacy Notice. Your use of the Site is also governed by the
We collect the following information when you use the Site.
(a) Registration For Payment Portal
(b) One-Time Payment Information:
(c) Information to Process Your Billing Information Requests:
(d) User Login Attempt Information:
(e) Tracking Technologies To Gather Technical Usage Information:
We use information collected from you to process payments and provide billing information as you request. Your information is retained for as long as we need it for our business.
We may share your personal information and other information we collect with the following entities: (a) ApolloMD Business Services, LLC ("ABS"); (b) ABS's and PaymentsMD's affiliates and subsidiaries; (c) ABS's and PaymentsMD's service providers (e.g., Moneris Solutions, Inc., insurers, attorneys and healthcare providers); (d) entities for which PaymentsMD performs billing services; (e) other entities with my consent; (f) third parties in response to a subpoena, legal request, request made through the paymentsmd.com website, legal and law enforcement; and (g) others if there is a change of control.
You can control how and when you want to receive notifications from PaymentsMD on the Site or by following instructions within the notices.
You can review and edit your personal information by accessing your account on the Site.
We may use tracking technologies from time to time (including cookies) to recognize you, protect your privacy, customize your experience on the Site, and conduct research and analytics.
Notice to California residents, we do not respond to Do Not Track signals.
We are not responsible for the privacy practices of third-party websites that are linked to or from our Site.
We protect your personal information using security measures.
The Site is not intended for children under the age of 13 or minors under the age of 18.
We store and process your personal information on our computers in the United States.
You agree that we may notify you about material changes to this Privacy Notice by posting updated notices on this Site.
For more information about our privacy practices, go to our full
or send an email to
When you register for the Patient Portal and/or to make payments, we may collect your (a) first and last name; (b) email address, (c) password, (d) physical address, (e) date of birth and (f) phone number.
When you make a one-time payment through the Site, we may collect (a) your PaymentsMD account number; (b) first and last name; (c) address; and (d) payment information (e.g., credit card data) so our third-party vendor can process your payments. Note, we do not store your credit card information, however we will retain authorization codes for the transactions you request.
If you request billing information for a patient in our database, we may request (a) the patient’s social security number; (b) your federal tax ID; (c) your email; (d) your response to a security question.
We use our web server, to gather information from your browser, including IP address and username so that we may monitor failed login attempts on the Site.
We may use tracking technologies such as cookies and other similar technologies to measure usage. For more information about cookies and similar technologies that may be used on our Site please review
section 7 of this Privacy Notice
Patient Portal Login
View Account History
Update Insurance Information
Request Billing Records
If you are a patient and are experiencing issues with making a payment, please contact us using the button below.
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